FAQs

Warranties

At Professional Surgical Instruments, our goal is to provide you with exceptional service and products. All of our instruments are covered against material defects for 1 year. Any breakage, discoloration, or malfunction from proper and intended use of any of our instruments within this time frame is subject to replacement at no additional cost.

Please note, Professional Surgical Instruments is not responsible for any misuse or mishandling of our instruments—this will render the warranty null and void. Please see our Instrument Care and Reprocessing Guide for proper handling of our products. 

Privacy Policy

At Professional Surgical, your privacy is very important to us. During registration, we collect certain types of personal information which includes your name, address, email address, and phone number. None of this information is shared with outside parties. You will only be asked for credit card or payment information once you place an order.

Your personal data’s security is a top priority for us. Sensitive information is always encrypted using Socket Layer Technology (SSL – The lock at the beginning of the URL). Your personal information will be used for contacting you with updates about your order and/or responding to any inquiries. If you ever choose to opt-out of receiving promotional and/or upcoming event information you may do so by contacting us at info@professionalsurgical.com or 732-390-1133.